In this modern era, mobile apps have become a priority in everyone’s daily life. People are expecting to avail services conveniently, without any delay. On-demand multi-service apps are fulfilling the customers’ demands and needs. With these apps, customers can avail themselves of different services on a single platform. There is no necessity for them to install different apps for different services as the multi-service app provides multiple services.
The convenience and comfort in availing various services on a single roof make the customers opt for the multi-service apps. Undoubtedly, the on-demand market has witnessed vast growth in the past few years, especially amidst the Covid-19 crisis. In this circumstance, people were forced to stay at home to prevent virus transmission. Meanwhile, most traditional businesses have taken a shift to get into the digital space by launching mobile apps. These are the primary reasons for going digital.
In this blog, let us see challenges faced by the entrepreneurs running a traditional on-demand service business and overcome them with the help of a multi-service app like Gojek.
Major Challenges faced by entrepreneurs in their on-demand service business
Heavy competition in the thriving on-demand market
As the need for on-demand services surges, many entrepreneurs are showing interest in starting an on-demand service business. This leads to heavy competition in the on-demand market. As an entrepreneur, you should have a clear vision of what the market is about and the target audience’s expectations. Lack of knowledge in this segment may end up losing time and money as it is hard to survive in the thriving on-demand market.
Inefficient resources or resources unavailability
A suitable workforce has to be employed for your on-demand service business. Otherwise, it will be at stake. Moreover, inefficient workforce and incoordination in the team for performance is a major drawback. Therefore, ensure that the workforce is well-trained to perform a particular service/job. If needed, provide training for them.
Finding new customers
When your on-demand business does not have a brand or product to publish, it is difficult to reach a broader audience. For that reason, you should consider launching the on-demand app for your business. It is essential to promote your business at the same time as well.
Covid-19 crisis
The Covid-19 crisis is a major reason for the shutdown of many businesses as there are no sales. The businesses which have turned to digital have coped with the situation well. In this situation, people preferred on-demand apps instead of reaching out directly to the providers for availing any kind of services, including food/grocery delivery or home cleaning/handyman services.
In this era of automation and innovation, the on-demand app simplifies business operations. You, as a business owner, can seamlessly manage the entire process. To elaborate, let’s see a few of the reasons for having an on-demand service app for your business in the following section.
Why is going digital essential for your on-demand business?
As there is thriving competition in the booming on-demand industry, going digital will help you to survive in this thriving industry for a long time. To sustain your business and withstand the heavy competition, ensure to come up with new strategies according to the changing market trends. Now, explore some of the benefits of launching an on-demand multi-service app like Gojek for your on-demand business.
Brand visibility
With the Gojek Clone app, you can reach out to your target audience in a short span. In turn, you can increase the loyal customer base. You can effortlessly connect with your target audience base directly and increase the engagement rate by sending in-app notifications. Sending these notifications makes them use the app and avail of your services.
Real-time tracking
You can automate the entire business operations and manage them seamlessly. You have the option to track the delivery person/service provider's location in real-time upon accepting the service request from the customers. Having complete control over the business operations is a plus as you can ensure if the best-quality services are provided to meet the customers’ needs.
24/7/365 service availability
The best part of having an app for your on-demand service business is that you can accept the customers’ service requests at any time. Since the app will act as a virtual store, you can provide the services even when the physical store is closed or during public holidays. Most importantly, you do not have to even manage the physical store with the offerings of services like laundry service, baby-sitting service, dog-walking service, or similar other services.
Adapt to the changing market environment
As time evolves, the customers’ demands change and solutions for the customers’ problems vary in accordance with technological advancements. Adapting to the changes is most essential to boost your business. For instance, an eye-witnessing experience is a drastic shift of availing services or shopping/purchasing via the apps amidst the Covid-19 pandemic. If you haven’t adapted to the changes, you cannot sustain the on-demand market. Don’t think twice about it. If you are running a traditional on-demand business, it is high time to launch the app.
Uplift your on-demand service business with the Gojek Clone app
Gojek Clone is a one-stop on-demand app solution that is power-packed with over 60 on-demand services, including transportation, delivery, house cleaning, and so on. It is also known by the term Super app as multiple services can be availed at one place.
As a Super app is integrated with multiple services, you have the option to implement various revenue models and thereby can generate huge profits. Moreover, suppose any specific service does not get the expected reach, you can even get a consistent revenue when the remaining services in the app get a wider reach.
Summing up
Hopefully, you clearly understand how important it is to have a mobile app for your on-demand business. Then, why wait? Opt for the Gojek Clone Script, a white-label, ready-made, customizable, and scalable multi-service app solution that empowers you to launch your super app in a few days.
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